Mariner Holdings

  • Client Service Associate

    Job Location(s) US-IL-Oak Brook
    Posted Date 5 days ago(5/16/2018 4:56 PM)
    Entity
    MWACHI - Mariner Wealth Advisors - Chicago
    # of Openings
    1
    Category
    Administrative/Clerical
    Job Closing Date
    7/30/2018
  • Overview

    Mariner Wealth Advisors is a national wealth advisory firm.  Our mission is to help clients and their families navigate their financial future, charting the course to achieve their financial goals today, tomorrow and for years to come.  Simply put, we exist to be advocates.  We believe everyone can benefit from professional advice and, as our clients’ advocate, we help them make informed financial decisions so they can live a fulfilling life.

     

    Mariner Wealth Advisors, one of the top investment advisors in the country, is seeking candidates for a full-time Client Service Associate position in Chicago, IL corporate office. The Client Service Associate is responsible for the administration of client services as it pertains to client interaction and management of accounts.  The position is also responsible for the administrative duties for the assigned team.

    Responsibilities

    • Manage new client implementation process
    • Build and maintain client relationships aimed at client retention
    • Coordinate and direct client activities with other team members and assist as necessary
    • Maintain up-to-date familiarity of industry trends that affect the investment market
    • Understands the client’s organization and procedures
    • Understand the client’s overall business needs and identify value-added services that Mariner Wealth Advisors can provide
    • Maintain client paper files and electronic data files in a timely manner
    • Compile quarterly asset values for billing, journals, transfers, invoicing, annuity fees, commission fees, and collection consulting fees
    • Track client cost basis
    • Coordinate and schedule appointments
    • Responsible for the day-to-day administrative duties of the office, including but not limited to: marketing, accounts payables, and receivables
    • Adhere to ethics and employee code of conduct policies and, as appropriate, communicate the same to subordinates
    • Monitor all activities for evidence of fraud
    • Review activities within the job scope for sufficient controls to prevent errors and misstatements of financial results
    • Perform other duties as assigned

     

    Qualifications

    • High school diploma required
    • Bachelor’s Degree preferred
    • Internship experience a plus, preferably in financial service/client service, but will consider college graduates with interest in a career in Financial Planning
    • Positive attitude toward client relations to provide exceptional client service
    • Strong verbal and written communication skills are essential to effective client relationships
    • Technical knowledge of investment industry to include contract provisions and renewal processing
    • The ability to manage multiple tasks and maintain the necessary attention to detail
    • Ability to organize time and perform tasks with minimal direction
    • Highly organized with strong analytical skills
    • Deadline oriented
    • Strong PC proficiency on various products including MS Office Suite, specifically MS Excel and MS Outlook
    • Working knowledge of CRM software preferred
    • Able to manage time effectively and multi-task
    • Able to work in a team environment

     

    We welcome your interest in being a part of the Mariner Wealth Advisors team.   We offer our associates an innovative and challenging place to work with camaraderie and teamwork.  We are a growth-oriented, entrepreneurial culture that respects people and values talent, experience and ambition. 

     

    EOE/M/F/D/V

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed